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There are 10229 results for: content related to: An empirical analysis of surface acting in intra-organizational relationships

  1. Employees' surface acting in interactions with leaders and peers

    Journal of Organizational Behavior

    Volume 36, Issue 8, November 2015, Pages: 1132–1152, Xiaoxiao Hu and Junqi Shi

    Article first published online : 24 JUN 2015, DOI: 10.1002/job.2015

  2. Driving it Home: How Workplace Emotional Labor Harms Employee Home Life

    Personnel Psychology

    Volume 67, Issue 2, Summer 2014, Pages: 487–516, David T. Wagner, Christopher M. Barnes and Brent A. Scott

    Article first published online : 13 JUL 2013, DOI: 10.1111/peps.12044

  3. Emotional labor in china: do perceived organizational support and gender moderate the process?

    Stress and Health

    Volume 27, Issue 4, October 2011, Pages: 289–305, Ashley E. Nixon, Liu-Qin Yang, Paul E. Spector and Xichao Zhang

    Article first published online : 2 NOV 2010, DOI: 10.1002/smi.1359

  4. A Meta-Analytic Structural Model of Dispositonal Affectivity and Emotional Labor

    Personnel Psychology

    Volume 66, Issue 1, Spring 2013, Pages: 47–90, John D. Kammeyer-Mueller, Alex L. Rubenstein, David M. Long, Michael A. Odio, Brooke R. Buckman, Yiwen Zhang and Marie D. K. Halvorsen-Ganepola

    Article first published online : 19 NOV 2012, DOI: 10.1111/peps.12009

  5. Interpersonal Process Of Emotional Labor: The Role of Negative and Positive Customer Treatment

    Personnel Psychology

    Yujie Zhan, Mo Wang and Junqi Shi

    Article first published online : 23 OCT 2015, DOI: 10.1111/peps.12114

  6. Motivational Bases and Emotional Labor: Assessing the Impact of Public Service Motivation

    Public Administration Review

    Volume 72, Issue 2, March/April 2012, Pages: 241–251, Chih-Wei Hsieh, Kaifeng Yang and Kai-Jo Fu

    Article first published online : 28 DEC 2011, DOI: 10.1111/j.1540-6210.2011.02499.x

  7. The bright side of emotional labor

    Journal of Organizational Behavior

    Volume 36, Issue 6, August 2015, Pages: 749–769, Ronald H. Humphrey, Blake E. Ashforth and James M. Diefendorff

    Article first published online : 21 MAY 2015, DOI: 10.1002/job.2019


    Personnel Psychology

    Volume 62, Issue 1, Spring 2009, Pages: 57–88, TIMOTHY A. JUDGE, ERIN FLUEGGE WOOLF and CHARLICE HURST

    Article first published online : 4 FEB 2009, DOI: 10.1111/j.1744-6570.2008.01129.x

  9. Costs and benefits of supportive versus disciplinary emotion regulation strategies in teachers

    Stress and Health

    Volume 27, Issue 3, August 2011, Pages: e173–e187, Larissa K. Barber, Matthew J. Grawitch, Russell L. Carson and Costas N. Tsouloupas

    Article first published online : 26 OCT 2010, DOI: 10.1002/smi.1357

  10. Abusive supervision and subordinate emotional labor: The moderating role of openness personality

    Journal of Applied Social Psychology

    Volume 43, Issue 5, May 2013, Pages: 956–970, Tsung-Yu Wu and Changya Hu

    Article first published online : 16 APR 2013, DOI: 10.1111/jasp.12060

  11. An attribution theory perspective on emotional labour in nurse–patient encounters: a nested cross-sectional study in paediatric settings

    Journal of Advanced Nursing

    Volume 71, Issue 5, May 2015, Pages: 1123–1134, Nadya Golfenshtein and Anat Drach-Zahavy

    Article first published online : 6 JAN 2015, DOI: 10.1111/jan.12612

  12. Predicting nurses’ well-being from job demands and resources: a cross-sectional study of emotional labour

    Journal of Nursing Management

    Volume 20, Issue 4, May 2012, Pages: 502–511, HUEI YIN CHOU, ROB HECKER and ANGELA MARTIN

    Article first published online : 13 SEP 2011, DOI: 10.1111/j.1365-2834.2011.01305.x

  13. Less acting, more doing: How surface acting relates to perceived meeting effectiveness and other employee outcomes

    Journal of Occupational and Organizational Psychology

    Volume 86, Issue 4, December 2013, Pages: 457–476, Linda R. Shanock, Joseph A. Allen, Alexandra M. Dunn, Benjamin E. Baran, Cliff W. Scott and Steven G. Rogelberg

    Article first published online : 6 SEP 2013, DOI: 10.1111/joop.12037

  14. Interactive effects of proactive personality and display rules on emotional labor in organizations

    Journal of Applied Social Psychology

    Volume 43, Issue 12, December 2013, Pages: 2350–2359, Kristen L. Randolph and Jason J. Dahling

    Article first published online : 29 OCT 2013, DOI: 10.1111/jasp.12184

  15. The Relationship Between Emotional Resources and Emotional Labor: An Exploratory Study

    Journal of Applied Social Psychology

    Volume 38, Issue 10, October 2008, Pages: 2410–2439, Yongmei Liu, L. Melita Prati, Pamela L. Perrewé and Gerald R. Ferris

    Article first published online : 24 SEP 2008, DOI: 10.1111/j.1559-1816.2008.00398.x

  16. Show me The Money! do Financial Rewards for Performance Enhance or Undermine The Satisfaction from Emotional Labor?

    Personnel Psychology

    Volume 66, Issue 3, Autumn 2013, Pages: 569–612, Alicia A. Grandey, Nai-Wen Chi and Jennifer A. Diamond

    Article first published online : 7 JUN 2013, DOI: 10.1111/peps.12037

  17. Effects of Age, Gender, and Emotional Labor Strategies on Job Outcomes: Moderated Mediation Analyses

    Applied Psychology: Health and Well-Being

    Volume 2, Issue 3, November 2010, Pages: 323–339, Francis Yue-lok Cheung and Catherine So-kum Tang

    Article first published online : 9 SEP 2010, DOI: 10.1111/j.1758-0854.2010.01037.x

  18. A meta-analytic review of the relationship between emotional dissonance and emotional exhaustion

    Journal of Applied Social Psychology

    Volume 44, Issue 2, February 2014, Pages: 94–105, Jared Kenworthy, Cara Fay, Mark Frame and Robyn Petree

    Article first published online : 10 JAN 2014, DOI: 10.1111/jasp.12211

  19. Moderating effects of attributions on the relationship between emotional dissonance and surface acting: a transactional approach to health care professionals' emotion work

    Journal of Applied Social Psychology

    Volume 43, Issue 3, March 2013, Pages: 570–581, Antonio Crego, David Martínez-Iñigo and Franziska Tschan

    Article first published online : 14 FEB 2013, DOI: 10.1111/j.1559-1816.2013.01037.x

  20. Emotions and Emotional Labor at Worker-Owned Businesses: Deep Acting, Surface Acting, and Genuine Emotions

    The Sociological Quarterly

    Elizabeth A. Hoffmann

    Article first published online : 6 OCT 2015, DOI: 10.1111/tsq.12113