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There are 12863 results for: content related to: Motivational Bases and Emotional Labor: Assessing the Impact of Public Service Motivation

  1. The bright side of emotional labor

    Journal of Organizational Behavior

    Volume 36, Issue 6, August 2015, Pages: 749–769, Ronald H. Humphrey, Blake E. Ashforth and James M. Diefendorff

    Version of Record online : 21 MAY 2015, DOI: 10.1002/job.2019

  2. Emotional labor in china: do perceived organizational support and gender moderate the process?

    Stress and Health

    Volume 27, Issue 4, October 2011, Pages: 289–305, Ashley E. Nixon, Liu-Qin Yang, Paul E. Spector and Xichao Zhang

    Version of Record online : 2 NOV 2010, DOI: 10.1002/smi.1359

  3. A Meta-Analytic Structural Model of Dispositonal Affectivity and Emotional Labor

    Personnel Psychology

    Volume 66, Issue 1, Spring 2013, Pages: 47–90, John D. Kammeyer-Mueller, Alex L. Rubenstein, David M. Long, Michael A. Odio, Brooke R. Buckman, Yiwen Zhang and Marie D. K. Halvorsen-Ganepola

    Version of Record online : 19 NOV 2012, DOI: 10.1111/peps.12009

  4. Emotional Labor and Health Care

    Sociology Compass

    Volume 2, Issue 2, March 2008, Pages: 704–733, Rebecca J. Erickson and Wendy J. C. Grove

    Version of Record online : 31 JAN 2008, DOI: 10.1111/j.1751-9020.2007.00084.x

  5. Interpersonal Process of Emotional Labor: The Role of Negative and Positive Customer Treatment

    Personnel Psychology

    Volume 69, Issue 3, Autumn 2016, Pages: 525–557, Yujie Zhan, Mo Wang and Junqi Shi

    Version of Record online : 23 OCT 2015, DOI: 10.1111/peps.12114

  6. Driving it Home: How Workplace Emotional Labor Harms Employee Home Life

    Personnel Psychology

    Volume 67, Issue 2, Summer 2014, Pages: 487–516, David T. Wagner, Christopher M. Barnes and Brent A. Scott

    Version of Record online : 13 JUL 2013, DOI: 10.1111/peps.12044


    Personnel Psychology

    Volume 62, Issue 1, Spring 2009, Pages: 57–88, TIMOTHY A. JUDGE, ERIN FLUEGGE WOOLF and CHARLICE HURST

    Version of Record online : 4 FEB 2009, DOI: 10.1111/j.1744-6570.2008.01129.x

  8. Costs and benefits of supportive versus disciplinary emotion regulation strategies in teachers

    Stress and Health

    Volume 27, Issue 3, August 2011, Pages: e173–e187, Larissa K. Barber, Matthew J. Grawitch, Russell L. Carson and Costas N. Tsouloupas

    Version of Record online : 26 OCT 2010, DOI: 10.1002/smi.1357

  9. Effects of Age, Gender, and Emotional Labor Strategies on Job Outcomes: Moderated Mediation Analyses

    Applied Psychology: Health and Well-Being

    Volume 2, Issue 3, November 2010, Pages: 323–339, Francis Yue-lok Cheung and Catherine So-kum Tang

    Version of Record online : 9 SEP 2010, DOI: 10.1111/j.1758-0854.2010.01037.x

  10. Old Paths and New Directions: Studying Emotions in the Workplace

    Sociology Compass

    Volume 2, Issue 2, March 2008, Pages: 537–559, Emily Meanwell, Joseph D. Wolfe and Tim Hallett

    Version of Record online : 23 JAN 2008, DOI: 10.1111/j.1751-9020.2007.00077.x

  11. Abusive supervision and subordinate emotional labor: The moderating role of openness personality

    Journal of Applied Social Psychology

    Volume 43, Issue 5, May 2013, Pages: 956–970, Tsung-Yu Wu and Changya Hu

    Version of Record online : 16 APR 2013, DOI: 10.1111/jasp.12060

  12. An attribution theory perspective on emotional labour in nurse–patient encounters: a nested cross-sectional study in paediatric settings

    Journal of Advanced Nursing

    Volume 71, Issue 5, May 2015, Pages: 1123–1134, Nadya Golfenshtein and Anat Drach-Zahavy

    Version of Record online : 6 JAN 2015, DOI: 10.1111/jan.12612

  13. Predicting nurses’ well-being from job demands and resources: a cross-sectional study of emotional labour

    Journal of Nursing Management

    Volume 20, Issue 4, May 2012, Pages: 502–511, HUEI YIN CHOU, ROB HECKER and ANGELA MARTIN

    Version of Record online : 13 SEP 2011, DOI: 10.1111/j.1365-2834.2011.01305.x

  14. Spillover Effects of Emotional Labor in Customer Service Encounters Toward Coworker Harming: A Resource Depletion Perspective

    Personnel Psychology

    Hong Deng, Frank Walter, Catherine K. Lam and Helen H. Zhao

    Version of Record online : 5 APR 2016, DOI: 10.1111/peps.12156

  15. Interactive effects of proactive personality and display rules on emotional labor in organizations

    Journal of Applied Social Psychology

    Volume 43, Issue 12, December 2013, Pages: 2350–2359, Kristen L. Randolph and Jason J. Dahling

    Version of Record online : 29 OCT 2013, DOI: 10.1111/jasp.12184

  16. Gender and Emotional Labor in Public Organizations: An Empirical Examination of the Link to Performance

    Public Administration Review

    Volume 66, Issue 6, November|December 2006, Pages: 899–909, Kenneth J. Meier, Sharon H. Mastracci and Kristin Wilson

    Version of Record online : 15 NOV 2006, DOI: 10.1111/j.1540-6210.2006.00657.x

  17. The Relationship Between Emotional Resources and Emotional Labor: An Exploratory Study

    Journal of Applied Social Psychology

    Volume 38, Issue 10, October 2008, Pages: 2410–2439, Yongmei Liu, L. Melita Prati, Pamela L. Perrewé and Gerald R. Ferris

    Version of Record online : 24 SEP 2008, DOI: 10.1111/j.1559-1816.2008.00398.x

  18. Service with a smile: A source of emotional exhaustion or performance incentive in call-centre employees

    Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration

    Karel Picard, Michel Cossette and Denis Morin

    Version of Record online : 22 NOV 2016, DOI: 10.1002/cjas.1413

  19. Emotional labor and burnout among female teachers: Work–family conflict as mediator

    Asian Journal of Social Psychology

    Volume 14, Issue 4, December 2011, Pages: 283–293, Noraini M. Noor and Masyitah Zainuddin

    Version of Record online : 15 JUN 2011, DOI: 10.1111/j.1467-839X.2011.01349.x

  20. Affective Leadership and Emotional Labor: A View from the Local Level

    Public Administration Review

    Volume 69, Issue 1, January | February 2009, Pages: 21–24, L. Douglas Kiel and Douglas J. Watson

    Version of Record online : 21 DEC 2008, DOI: 10.1111/j.1540-6210.2008.01936.x