End-to-End Quality of Service over Cellular Networks: Data Services Performance and Optimization in 2G/3G

End-to-End Quality of Service over Cellular Networks: Data Services Performance and Optimization in 2G/3G

Editor(s): G. Gómez, Rafael Sánchez

Published Online: 11 JAN 2006

Print ISBN: 9780470011805

Online ISBN: 9780470015872

DOI: 10.1002/047001587X

About this Book

This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.

  • Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services
  • Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network
  • Provides service performance benchmarking for different technologies from real networks
  • Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction
  • Illustrates all points throughout using real world examples gleaned from cutting-edge research

This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.

Table of contents

    1. You have free access to this content
    2. Chapter 1

      Introduction (pages 1–12)

      John Cullen, Mattias Wahlqvist and Gerardo Gómez

    3. Chapter 2

      Cellular Wireless Technologies (pages 13–49)

      Petteri Hakalin, Pablo Tapia, Juan Ramiro-Moreno, Raquel Rodríguez, M. a. Carmen Aguayo-Torres and Rafael Sánchez

    4. Chapter 3

      Data Services Architecture and Standardization (pages 50–102)

      Salvador Hierrezuelo, Alejandro Gil, Juan Guerrero, Raquel Rodríguez, Juan Torreblanca, Mattias Wahlqvist and Gerardo Gómez

    5. Chapter 4

      Quality of Service Mechanisms (pages 103–138)

      Raquel Rodríguez, Daniel Fernández, Héctor Montes, Salvador Hierrezuelo and Gerardo Gómez

    6. Chapter 5

      End-to-End Service Performance Analysis (pages 139–185)

      Rafael Sánchez, Gerardo Gómez, Pablo Ameigeiras, Jorge Navarro and Gabriel Ramos

    7. Chapter 6

      Service Performance Verification and Benchmarking (pages 186–242)

      Rafael Sánchez, Manuel Martínez, Salvador Hierrezuelo, Juan Guerrero and Juan Torreblanca

    8. Chapter 8

      Service Performance Optimization (pages 264–289)

      Gerardo Gómez, Juan Torreblanca and Mattias Wahlqvist

    9. You have free access to this content
    10. You have free access to this content