Software Maintenance Management: Evaluation and Continuous Improvement
Copyright © 2008 IEEE Computer Society. All rights reserved.
Author(s): Alain April, Alain Abran
Published Online: 30 APR 2012 09:06AM EST
Print ISBN: 9780470147078
Online ISBN: 9780470258033
About this Book
This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504. It is complete with case studies, figures, tables, and graphs.