Software Maintenance Management: Evaluation and Continuous Improvement

Software Maintenance Management: Evaluation and Continuous Improvement

Author(s): Alain April, Alain Abran

Published Online: 30 APR 2012 09:06AM EST

Print ISBN: 9780470147078

Online ISBN: 9780470258033

DOI: 10.1002/9780470258033

About this Book

This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504. It is complete with case studies, figures, tables, and graphs.

Table of contents

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