Enterprise Excellence: A Practical Guide to World-Class Competition

Enterprise Excellence: A Practical Guide to World-Class Competition

Author(s): Normand L. Frigon, Harry K. Jackson

Print ISBN: 9780470274736

Online ISBN: 9780470432716

DOI: 10.1002/9780470432716

Author Biography


About the Author

Normand L. Frigon is Vice President and Director of the Management Sciences Division of VSE Corporation. He is a recognized leader with more than twenty-five years of experience in reliability, quality, and engineering management for both government and industry.

Harry K. Jackson is a Lean Six Sigma Master Black Belt with Six Sigma Technology Group. Mr. Jackson is an internationally recognized author, lecturer, and consultant in the development of quality and reliability programs for government and industry. He has more than twenty-five years of experience in manufacturing, engineering, quality management, naval engineering, and project management.

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