Handbook of Improving Performance in the Workplace: Volumes 1-3

Handbook of Improving Performance in the Workplace: Volumes 1-3

Editor(s): Kenneth H. Silber, Wellesley R. Foshay, Ryan Watkins, Doug Leigh, James L. Moseley, Joan C. Dessinger

Published Online: 23 FEB 2010

Print ISBN: 9780470525432

Online ISBN: 9780470592663

DOI: 10.1002/9780470592663

About this Book

The Handbook stands alone as a rigorous, evidence-based Body of Knowledge under the banner of the International Society for Performance Improvement's "performance landscape," and for the first time provides a unified and authoritative compendium of standard principles and best practices for improving productivity and performance in the workplace. Featuring best-in-field researchers, thinkers, and practitioners across several disciplines and geographic boundaries, each volume provides a current review of all information presently available for the three core areas of improving performance in the workplace: Instructional Design and Training Delivery; Intervention Selection and Implementation; and Measurement and Evaluation.

Table of contents

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  1. Part One: Foundations: Volume 1

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  2. Part Two: Analysis: Volume 1

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    2. Chapter 6

      Behavioral Task Analysis (pages 184–226)

      Dr. Herbert H. Bell, Dr. Dee H. Andrews and Wallace H. Wulfeck

  3. Part Three: Instructional Strategies: Volume 1

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  4. Part Four: Evaluation: Volume 1

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  5. Part Five: Management: Volume 1

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    2. Chapter 17

      Managing ID/Training Development and Delivery (pages 579–615)

      Deborah Singer Dobson, Michael Singer Dobson, Ted Leemann and Dr. Kevin Forsberg

  6. Part One: Introduction: Volume 2

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  7. Part Two: Vision, Mission, and Objectives: Volume 2

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    2. Chapter 6

      Appreciative Inquiry (pages 141–165)

      Marvin Faure, Jennifer Rosenzweig and Darlene Van Tiem

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  8. Part Three: Resources: Volume 2

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  9. Part Four: Expectations and Feedback: Volume 2

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    2. Chapter 9

      360-Degree Feedback (pages 221–250)

      Dr. Eugene Kutcher, Dr. John Donovan and Dr. Steven J. Lorenzet

    3. Chapter 11

      Achieving Improved Performance Through Managerial Coaching (pages 275–298)

      Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin and Rona S. Beattie

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  10. Part Five: Tools, Environment, and Processes: Volume 2

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    2. Chapter 17

      Process Improvement (pages 418–437)

      Marcey Uday-Riley and Ingrid Guerra-López

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  11. Part Six: Incentives, Rewards, and Recognition: Volume 2

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  12. Part Seven: Motivation and Self-Concept: Volume 2

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  13. Part Eight: Knowledge and Skills: Volume 2

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  14. Part Nine: Performance Capability: Volume 2

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  15. Part Ten: Organizational Culture: Volume 2

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  16. Part Eleven: Continuous Monitoring: Volume 2

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    2. Chapter 32

      Needs Assessment (pages 771–791)

      James W. Altschuld and Traci L. Lepicki

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  17. Part Twelve: Significant Accomplishments: Volume 2

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  18. Part One: Perspectives in Measurement and Evaluation: Volume 3

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  19. Part Two: Pillars in Measurement and Evaluation: Volume 3

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    2. Chapter 6

      Needs Assessment (pages 97–112)

      Catherine M. Sleezer and Darlene Russ-Eft

  20. Part Three: Mosaics in Measurement and Evaluation: Volume 3

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  21. Part Four: Frontiers in Measurement and Evaluation: Volume 3

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