Basic Statistical Tools for Improving Quality
Copyright © 2011 John Wiley & Sons, Inc. All rights reserved.
Author(s): Chang W. Kang, Paul H. Kvam
Published Online: 29 AUG 2012
Print ISBN: 9780470889497
Online ISBN: 9781118491751
About this Book
This book is an introductory book on improving the quality of a process or a system, primarily through the technique of statistical process control (SPC). There are numerous technical manuals available for SPC, but this book differs in two ways: (1) the basic tools of SPC are introduced in a no-nonsense, simple, non-math manner, and (2) the methods can be learned and practiced in an uncomplicated fashion using free software (eZ SPC 2.0), which is available to all readers online as a downloadable product. The book explains QC7 Tools, control charts, and statistical analysis including basic design of experiments. Theoretical explanations of the analytical methods are avoided; instead, results are interpreted through the use of the software.