6. Emotion in Organizations: A Neglected Topic in I/O Psychology, But with a Bright Future

  1. Gerard P. Hodgkinson BA., MSc., PhD Professor, Editor-in-Chief, Editorial Board Member, Chartered Occupational Psychologist3 and
  2. Dr. J. Kevin Ford BS., MA., PhD Professor4
  1. Neal M. Ashkanasy1 and
  2. Claire E. Ashton-James2

Published Online: 11 JAN 2006

DOI: 10.1002/0470029307.ch6

International Review of Industrial and Organizational Psychology 2005, Volume 20

International Review of Industrial and Organizational Psychology 2005, Volume 20

How to Cite

Ashkanasy, N. M. and Ashton-James, C. E. (2005) Emotion in Organizations: A Neglected Topic in I/O Psychology, But with a Bright Future, in International Review of Industrial and Organizational Psychology 2005, Volume 20 (eds G. P. Hodgkinson and J. K. Ford), John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/0470029307.ch6

Editor Information

  1. 3

    Leeds University Business School, The University of Leeds, Leeds, LS2 9JT, UK; http://www.leeds.ac.uk/lubs/http://www.aimresearch.org

  2. 4

    Department of Psychology, 129 Psychology Research Building, Michigan State University, E. Lansing, MI 48824, USA; http://www.io.psy.msu.edu/jkf

Author Information

  1. 1

    UQ Business School, University of Queensland, Brisbane, Qld 4072, Australia

  2. 2

    School of Psychology, University of New South Wales, Sydney, NSW 2052, Australia

Publication History

  1. Published Online: 11 JAN 2006
  2. Published Print: 27 MAY 2005

ISBN Information

Print ISBN: 9780470867105

Online ISBN: 9780470029305

SEARCH

Keywords:

  • emotion and affect in organizations;
  • arenas of ‘bounded emotionality’;
  • Affective events theory (AET);
  • managing employees' emotions;
  • promoting optimism in employees;
  • emotional intelligence;
  • emotion in workplace;
  • organizational change;
  • organizational restructuring and innovation;
  • strategic decision-making

Summary

This chapter contains sections titled:

  • Antecedents of Affect in Organizations

  • The Consequences of Emotions in Organizations: A Multilevel Model

  • Level 1: Within-person

  • Level 2: Between-person (Individual Differences)

  • Level 3: Interpersonal (Dyadic) Relationships

  • Level 4: A Group-level Analysis

  • Level 5: The Organization as a Whole

  • Conclusion and Implications

  • Acknowledgements

  • References