Chapter 27. Human Error

  1. Gavriel Salvendy Ph.D. Chair, Professor, and Head of the Department2,3
  1. Joseph Sharit Research Professor

Published Online: 28 FEB 2006

DOI: 10.1002/0470048204.ch27

Handbook of Human Factors and Ergonomics, Third Edition

Handbook of Human Factors and Ergonomics, Third Edition

How to Cite

Sharit, J. (2006) Human Error, in Handbook of Human Factors and Ergonomics, Third Edition (ed G. Salvendy), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/0470048204.ch27

Editor Information

  1. 2

    Purdue University, West Lafayette, Indiana, USA

  2. 3

    Tsinghua University Beijing, People's Republic of China

Author Information

  1. Department of Industrial Engineering, University of Miami, Coral Gables, Florida, USA

Publication History

  1. Published Online: 28 FEB 2006
  2. Published Print: 27 JAN 2006

ISBN Information

Print ISBN: 9780471449171

Online ISBN: 9780470048207

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Keywords:

  • human error;
  • automation and human error;
  • causality and hindsight bias

Summary

This chapter contains sections titled:

  • Introduction

  • Defining Human Error

  • Understanding Human Error

  • Error Taxonomies and Predicting Human Error

  • Quantifying Human Error

  • Incident Reporting Systems

  • Automation and Human Error

  • Human Error in Maintenance Activities

  • Organizational and Work Group Cultures

  • Investigating Human Error in Accidents and Incidents

  • Toward Minimization of Human Error and the Creation of Safe Systems

  • References