Chapter 7. Supply Chain

  1. Mark Norris1 and
  2. Steve West2

Published Online: 5 OCT 2001

DOI: 10.1002/0470841508.ch7

eBusiness Essentials: Technology and Network Requirements for Mobile and Online Markets, Second Edition

eBusiness Essentials: Technology and Network Requirements for Mobile and Online Markets, Second Edition

How to Cite

Norris, M. and West, S. (2001) Supply Chain, in eBusiness Essentials: Technology and Network Requirements for Mobile and Online Markets, Second Edition, John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/0470841508.ch7

Author Information

  1. 1

    Norwest Communications, UK

  2. 2

    BT, UK

Publication History

  1. Published Online: 5 OCT 2001

Book Series:

  1. Wiley–BT Series

ISBN Information

Print ISBN: 9780471521839

Online ISBN: 9780470841501

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Keywords:

  • EDI;
  • workflow;
  • direct goods;
  • indirect goods;
  • non-credit card payment systems;
  • multiple suppliers;
  • Intranet;
  • Extranet;
  • XML;
  • legacy suppliers

Summary

For all of the hype about online shopping, it is supply chain automation that will really test the viability of eBusiness as a significant shift in the way that the world works. This chapter has exposed the issues that need to be addressed in implementing electronic dealings between suppliers, notably;

  • Workflow, and how the implicit series of transaction in any activity need to be clearly, accurately and unambiguously defined if they are to be automated.

  • Direct and indirect goods, and why it is necessary to distinguish between general purpose and specialist purchases.

  • Multiple suppliers, and the need to distil a single view of supply options from multiple feeds.

In each case, the current options (such as market sites to cope with multiple suppliers) are explained and discussed. In addition, the support technologies for supply chain automation, EDI and XML, are covered in some depth.