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Getting Our Clean Water Act Together

Waste Water Treatment

  1. Dan Wolz

Published Online: 15 JUL 2005

DOI: 10.1002/047147844X.ww62

Water Encyclopedia

Water Encyclopedia

How to Cite

Wolz, D. 2005. Getting Our Clean Water Act Together. Water Encyclopedia. 1:660–661.

Author Information

  1. City of Wyoming, Michigan, Wyoming, Michigan

Publication History

  1. Published Online: 15 JUL 2005

Abstract

Sometimes, having ideas or understanding ideas takes a long time. Maybe it is like fine wine. This idea was born in the current business climate of mission statements, defining the product, public perception, reality and principles and practices of Total Quality Management (TQM—which has reached the stage of maturity where an individual can now be a Certified Master TQMer). The idea: our industry's main product is clean water. No duh! (Not a TQM phrase.) This may not be a great revelation to anyone except maybe me. So what is my point? It is simply a question, “Why do we call them wastewater plants when the main product is clean water?” This could be rephrased to say “What cookie factory calls itself the flour, lard, baking soda, raisin, cinnamon, chocolate chip factory?” This is the topic of this article.

Keywords:

  • image;
  • perception;
  • rename;
  • product;
  • word history;
  • heterohydrophobia;
  • sewerage;
  • sewage;
  • public;
  • clean;
  • education;
  • wysiwyg;
  • language;
  • communicate;
  • message