6. Dealing with Conflict

  1. Alice M. Sapienza

Published Online: 5 OCT 2004

DOI: 10.1002/047166359X.ch6

Managing Scientists: Leadership Strategies in Scientific Research, Second Edition

Managing Scientists: Leadership Strategies in Scientific Research, Second Edition

How to Cite

Sapienza, A. M. (2004) Dealing with Conflict, in Managing Scientists: Leadership Strategies in Scientific Research, Second Edition, John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/047166359X.ch6

Author Information

  1. School for Health Studies, Simmons College, Boston, Massachusetts USA

Publication History

  1. Published Online: 5 OCT 2004
  2. Published Print: 14 MAY 2004

ISBN Information

Print ISBN: 9780471226147

Online ISBN: 9780471663591

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Keywords:

  • potential sources of conflict;
  • individual differences;
  • organizational differences;
  • power differences;
  • conflict resolution approaches;
  • effective confrontation

Summary

Conflict is inevitable in the laboratory; thus, leaders must learn to resolve disagreements skillfully. If conflict is avoided because the leader cannot or will not resolve it, then much of the energy of scientists will be spent on dealing with the conflict as opposed to their work. This chapter describes potential sources of conflict and techniques for resolving individual and organizational differences. Scenarios to illustrate these techniques are included, using material from prior case studies.