Chapter 2. Communication

  1. Neil F. Sharpe4,
  2. Prof. Dr. Ronald F. Carter PhD., FCCMG., FACMG Director5,6
  1. C. H. Browner PhD Professor1,
  2. H. Mabel Preloran PhD1,
  3. Riyana Babul-Hirji Msc, CGC Genetic Counsellor, Lecturer2,
  4. Cheryl Shuman MS, CGC Associate and Assistant Professor3

Published Online: 4 JAN 2006

DOI: 10.1002/0471748897.ch2

Genetic Testing: Care, Consent, and Liability

Genetic Testing: Care, Consent, and Liability

How to Cite

Sharpe, N. F. and Carter, R. F. (2006) Communication, in Genetic Testing: Care, Consent, and Liability, John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/0471748897.ch2

Author Information

  1. 4

    Genetic Testing Research Group, 117 Inchbury Street, Hamilton, Ontario, Canada L8R 3B7; 1-905-529-2036; 1-905-577-6446 (fax)

  2. 5

    Department of Pathology and Molecular Medicine, McMaster University, HSC 3N15, 1200 Main Street West, Hamilton, Ontario, Canada; 1-905-521-5084; 1-905-521-2651 (fax)

  3. 6

    Genetic Services, Hamilton Health Sciences, Canada

Author Information

  1. 1

    Center for Culture and Health, Department of Psychiatry and Biobehavioral Sciences University of California, Los Angeles, California, USA

  2. 2

    Hospital for Sick Children, Department of Molecular Genetics and Microbiology, University of Toronto, Canada

  3. 3

    Division Clinical and Metabolic Genetics, Medical Genetics and Microbiology, Hospital for Sick Children, Department of Molecular Genetics and Microbiology, University of Toronto, Ontario, Canada

Publication History

  1. Published Online: 4 JAN 2006
  2. Published Print: 11 NOV 2005

ISBN Information

Print ISBN: 9780471649878

Online ISBN: 9780471748892

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Keywords:

  • communication;
  • decision-making;
  • empathy;
  • ethnicity;
  • genetic counseling;
  • information transfer;
  • Latino culture

Summary

Effective communication is the essence of genetic testing and counseling. This chapter describes factors leading to poor communication, reviews the importance of empathy, and illustrates how to improve communication to facilitate informed decision-making.