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Exit interviews to reduce turnover amongst healthcare professionals

  1. Joan Webster1,*,
  2. Anndrea Flint2

Editorial Group: Cochrane Effective Practice and Organisation of Care Group

Published Online: 15 MAR 2014

Assessed as up-to-date: 9 DEC 2012

DOI: 10.1002/14651858.CD006620.pub4


How to Cite

Webster J, Flint A. Exit interviews to reduce turnover amongst healthcare professionals. Cochrane Database of Systematic Reviews 2014, Issue 3. Art. No.: CD006620. DOI: 10.1002/14651858.CD006620.pub4.

Author Information

  1. 1

    Royal Brisbane and Women's Hospital, NHMRC Centre of Research Excellence in Nursing, Brisbane, Queensland, Australia

  2. 2

    Royal Brisbane and Women's Hospital, Grantley Stable Neonatal Unit, Brisbane, Queensland, Australia

*Joan Webster, NHMRC Centre of Research Excellence in Nursing, Royal Brisbane and Women's Hospital, Level 2, Building 34, Butterfield Street, Brisbane, Queensland, 4029, Australia. joan_webster@health.qld.gov.au.

Publication History

  1. Publication Status: Edited (no change to conclusions)
  2. Published Online: 15 MAR 2014

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This is not the most recent version of the article. View current version (19 AUG 2014)

References

References to studies excluded from this review

  1. References to studies excluded from this review
  2. Additional references
Fottler 1995 {published data only}
Hawkins 2003 {published data only}
  • Hawkins C, O'Connor L, Potter S. 'The ones that got away': implementing an exit policy for nurses in a public hospital. Contemporary Nurse 2003;August(1-2):29-36.
Kelly 1988 {published data only}
  • Kelly J, Lewis L. Exit interview data: what can it tell management about recruitment and retention patterns. Australian Health Review 1988;11(4):286-94.
Melcher 1955 {published data only}
  • Melcher RD. Getting the facts on employee resignations. Personnel 1995;May:505-14.
Moran 1956 {published data only}
  • Moran EJ. The exit interview - an experimental study. Personnel Practice Bulletin 1956;September:31-42.
Morrell 2007 {published data only}
  • Morrell K, Arnold J. Look after they leap: illustrating the value of retrospective reports in employee turnover. International Journal of Human Resource Management 2007;18:1683-99.
Webster 2009 {published data only}
Weisman 1981 {published data only}
  • Weisman CS, Alexander CS, Chase GA. Evaluating reasons for nursing turnover: comparison of exit interview and panel data. Evaluation and the Health Professions 1981;4(2):107-27.

Additional references

  1. References to studies excluded from this review
  2. Additional references
Bland Jones 1990
Capko 2001
  • Capko J. Identifying the causes of staff turnover. Family Practice Management 2001;8(4):29-33.
Cotton 1986
Drost 1987
  • Drost DA, O'Brien FP, Marsh S. Exit interviews: master the possibilities - putting the exit interview data to better use. Personnel Administrator 1987;February:104-10.
EPOC 2002
  • Anonymous. The Data Collection Checklist. Cochrane Effective Practice and Organisation of Care Review Group 2002.
Erickson 1996
  • Erickson S. New trends in exit interviews. Recruitment, Retention and Restructuring Report 1996;9(5):5-7.
Giacalone 2003
Higgins 2002
Higgins 2011
  • Higgins JPT, Deeks JJ, Altman, DG (editors). Chapter 16: Special topics in statistics. In: Higgins JPT, Green S (editors). Cochrane Handbook for Systematic Reviews of Interventions. Version 5.1 [updated March 2011]. The Cochrane Collaboration, 2011. Available from www.cochrane-handbook.org.
Hinrichs 1971
  • Hinrichs JR. Employees going and coming: the exit interview. Personnel 1971;January/February:30-5.
Jackson 2002
  • Jackson J. Taking the pulse of an organization. Canadian HR Reporter 2002;15(16):6.
Jurkiewicz 2001
  • Jurkiewicz CL, Knouse SB, Giacalone RA. When an employee leaves: the effectiveness of clinician exit interviews and surveys. Clinical Leadership Management Review 2001;15(2):81-4.
Leahey 1991
  • Leahey M, Henderson G. When nurses terminate: the exit interview/questionnaire. Nursing Economics 1991;9(5):336-42.
Lefebvre 2011
  • Lefebvre C, Manheimer E, Glanville J. Chapter 6: Searching for studies. In: Higgins JPT, Green S (editors). Cochrane Handbook for Systematic Reviews of Interventions. Version 5.1 [updated March 2011]. The Cochrane Collaboration, 2011. Available from www.cochrane-handbook.org.
Lefkowitz 1969
Mukamel 2009
Neidermeyer 1987
  • Neidermeyer E, Neidermeyer A. The exit interview techniques. Journal of Nursing Administration 1987;17(7):8.
Sterne 2011
  • Sterne JAC, Egger M, Moher D (editors). Chapter 10: Addressing reporting biases. In: Higgins JPT, Green S (editors). Cochrane Handbook for Systematic Reviews of Interventions. Version 5.1 [updated March 2011]. The Cochrane Collaboration, 2011. Available from www.cochrane-handbook.org.
Tai 1998
WHO 2006
  • Working together for health: The World Health Report. World Health Organization 2006.
Wise 1993
Yourman 1965
  • Yourman J. An alternative to the exit interview. Personnel 1965;July/August:51-5.