Intervention Review

You have free access to this content

Mobile phone messaging reminders for attendance at healthcare appointments

  1. Ipek Gurol-Urganci1,
  2. Thyra de Jongh2,
  3. Vlasta Vodopivec-Jamsek3,
  4. Rifat Atun4,
  5. Josip Car3,5,*

Editorial Group: Cochrane Consumers and Communication Group

Published Online: 5 DEC 2013

Assessed as up-to-date: 28 FEB 2013

DOI: 10.1002/14651858.CD007458.pub3


How to Cite

Gurol-Urganci I, de Jongh T, Vodopivec-Jamsek V, Atun R, Car J. Mobile phone messaging reminders for attendance at healthcare appointments. Cochrane Database of Systematic Reviews 2013, Issue 12. Art. No.: CD007458. DOI: 10.1002/14651858.CD007458.pub3.

Author Information

  1. 1

    London School of Hygiene and Tropical Medicine, Health Services Research and Policy, London, UK

  2. 2

    Gephyra IHC, Amsterdam, Netherlands

  3. 3

    University of Ljubljana, Department of Family Medicine, Faculty of Medicine, Ljubljana, Slovenia

  4. 4

    Imperial College London, Imperial College Business School, London, UK

  5. 5

    Imperial College London, Global eHealth Unit, Department of Primary Care and Public Health, School of Public Health, London, UK

*Josip Car, josip.car@imperial.ac.uk.

Publication History

  1. Publication Status: New search for studies and content updated (no change to conclusions)
  2. Published Online: 5 DEC 2013

SEARCH

[Figure 1]
Figure 1. Study flow diagram. (Note: search strategy and screening selection is common for this review and for de Jongh in preparation until the final allocation stage).
[Figure 2]
Figure 2. Risk of bias summary: review authors' judgements about each risk of bias item for each included study.
[Figure 3]
Figure 3. Forest plot of comparison: 1 Mobile phone text message reminders vs no reminders, outcome: 1.1 Attendance rate at healthcare appointments.
[Figure 4]
Figure 4. Forest plot of comparison: 2 Mobile phone message text reminders plus postal reminders vs postal reminders, outcome: 2.1 attendance rate of scheduled healthcare appointments.
[Figure 5]
Figure 5. Forest plot of comparison: 3 Mobile phone message reminders vs phone call reminders, outcome: 3.1 Attendance rate at healthcare appointments.
[Analysis 1.1]
Analysis 1.1. Comparison 1 Mobile phone text message reminders vs no reminders, Outcome 1 Attendance rate at healthcare appointments.
[Analysis 1.2]
Analysis 1.2. Comparison 1 Mobile phone text message reminders vs no reminders, Outcome 2 Attendance rate at healthcare appointments (sensitivity analysis).
[Analysis 2.1]
Analysis 2.1. Comparison 2 Mobile phone message text reminders plus postal reminders vs postal reminders, Outcome 1 Attendance rate at healthcare appointments.
[Analysis 3.1]
Analysis 3.1. Comparison 3 Mobile phone message reminders vs phone call reminders, Outcome 1 Attendance rate at healthcare appointments.