Intervention Protocol

Patient-initiated appointment systems for people with chronic conditions in secondary care

  1. Rebecca Whear1,*,
  2. Joanna Thompson-Coon1,
  3. Morwenna Rogers1,
  4. Rebecca A Abbott1,
  5. Obioha Ukoumunne2,
  6. Mark Perry3,
  7. Ken Stein4

Editorial Group: Cochrane Effective Practice and Organisation of Care Group

Published Online: 4 DEC 2013

DOI: 10.1002/14651858.CD010763

How to Cite

Whear R, Thompson-Coon J, Rogers M, Abbott RA, Ukoumunne O, Perry M, Stein K. Patient-initiated appointment systems for people with chronic conditions in secondary care (Protocol). Cochrane Database of Systematic Reviews 2013, Issue 12. Art. No.: CD010763. DOI: 10.1002/14651858.CD010763.

Author Information

  1. 1

    University of Exeter, Peninsula CLAHRC, University of Exeter Medical School, Exeter, Devon, UK

  2. 2

    University of Exeter Medical School, University of Exeter, Peninsula CLAHRC, Exeter, Devon, UK

  3. 3

    Derriford Hospital, Rheumatology, Plymouth, Devon, UK

  4. 4

    Peninsular Medical School, PenTAG, Exeter, UK

*Rebecca Whear, Peninsula CLAHRC, University of Exeter Medical School, University of Exeter, Veysey Building, Salmon Pool Lane, Exeter, Devon, EX2 4SG, UK. R.S.Whear@exeter.ac.uk.

Publication History

  1. Publication Status: New
  2. Published Online: 4 DEC 2013

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Abstract

  1. Top of page
  2. Abstract

This is the protocol for a review and there is no abstract. The objectives are as follows:

To assess the effects of patient-initiated appointment systems compared with usual care in people with chronic or recurrent conditions managed in the secondary care setting. In particular, we are interested in whether these appointment systems can effectively manage disease without causing harm to patients and whether costs related to the provision of the service can be reduced compared with usual care.