36. Aligning Technological and Organizational Change

  1. Gavriel Salvendy Ph.D. professor founding editor founding chair member scientist Honorary Doctrate Fellow
  1. Ann Majchrzak Professor1 and
  2. Najmedin Meshkati Associate Professor2

Published Online: 5 DEC 2007

DOI: 10.1002/9780470172339.ch36

Handbook of Industrial Engineering: Technology and Operations Management, Third Edition

Handbook of Industrial Engineering: Technology and Operations Management, Third Edition

How to Cite

Majchrzak, A. and Meshkati, N. (2001) Aligning Technological and Organizational Change, in Handbook of Industrial Engineering: Technology and Operations Management, Third Edition (ed G. Salvendy), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470172339.ch36

Editor Information

  1. School of Industrial Engineering, Purdue University, West Lafayette, Indiana, USA

Author Information

  1. 1

    Information Systems, Dept. of Information and Operations, Management, Marshall School of Business, University of Southern California, University Park, Los Angeles, California, USA

  2. 2

    Institute of Safety and Systems Management, University of Southern California, Los Angeles, California, USA

Publication History

  1. Published Online: 5 DEC 2007
  2. Published Print: 11 MAY 2001

ISBN Information

Print ISBN: 9780471330578

Online ISBN: 9780470172339

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Keywords:

  • computer-automated manufacturing (CAM) and computer-integrated manufacturing (CIM);
  • technology alignment with organization;
  • culture role in alignment;
  • technology, organizational, and people (TOP);
  • customer relationship management (CRM) integration

Summary

This chapter contains sections titled:

  • Introduction

  • Why the Topic is Critical to Industrial Engineers

  • What are the Stumbling Blocks to Alignment?

  • How Can Technology Planners Pursue Alignment Despite these Difficulties?

  • Conclusions

  • References