62. Process Design and Reengineering

  1. Gavriel Salvendy Ph.D. professor founding editor founding chair member scientist Honorary Doctrate Fellow
  1. John Taylor Coordinator1,
  2. Tarsha Dargan Professor2 and
  3. Ben Wang DOE Massie Chair Professor2

Published Online: 5 DEC 2007

DOI: 10.1002/9780470172339.ch62

Handbook of Industrial Engineering: Technology and Operations Management, Third Edition

Handbook of Industrial Engineering: Technology and Operations Management, Third Edition

How to Cite

Taylor, J., Dargan, T. and Wang, B. (2001) Process Design and Reengineering, in Handbook of Industrial Engineering: Technology and Operations Management, Third Edition (ed G. Salvendy), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470172339.ch62

Editor Information

  1. School of Industrial Engineering, Purdue University, West Lafayette, Indiana, USA

Author Information

  1. 1

    Research Programs & Service, Department of Industrial Engineering, FAMU-FSU College of Engineering, Tallahassee Florida, USA

  2. 2

    Department of Industrial Engineering, FAMU-FSU College of Engineering, Tallahassee, Florida, USA

Publication History

  1. Published Online: 5 DEC 2007
  2. Published Print: 11 MAY 2001

ISBN Information

Print ISBN: 9780471330578

Online ISBN: 9780470172339

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Keywords:

  • process design and process reengineering (PDR);
  • business process management (BPM) and PDR;
  • activity-based costing (ABC);
  • process analysis tool selection considerations;
  • envision step checklist

Summary

This chapter contains sections titled:

  • Introduction

  • The Evolution of PDR

  • Tools for Reengineering

  • Implementation

  • Case Studies

  • Lessons Learned

  • Future Outlook

  • References

  • Additional Reading