68. Understanding Variation

  1. Gavriel Salvendy Ph.D. professor founding editor founding chair member scientist Honorary Doctrate Fellow
  1. Lloyd Provost Improvement Advisor

Published Online: 5 DEC 2007

DOI: 10.1002/9780470172339.ch68

Handbook of Industrial Engineering: Technology and Operations Management, Third Edition

Handbook of Industrial Engineering: Technology and Operations Management, Third Edition

How to Cite

Provost, L. (2001) Understanding Variation, in Handbook of Industrial Engineering: Technology and Operations Management, Third Edition (ed G. Salvendy), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470172339.ch68

Editor Information

  1. School of Industrial Engineering, Purdue University, West Lafayette, Indiana, USA

Author Information

  1. Associates In Process Improvement, Austin, Texas, USA

Publication History

  1. Published Online: 5 DEC 2007
  2. Published Print: 11 MAY 2001

ISBN Information

Print ISBN: 9780471330578

Online ISBN: 9780470172339

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Keywords:

  • understanding variation;
  • Pareto chart focusing quality improvement efforts;
  • Shewhart control chart;
  • subgrouping in control chart method;
  • X-bar chart and R control chart

Summary

This chapter contains sections titled:

  • Variation in Data

  • Application of the Concepts of Common and Special Causes

  • Tools for Learning from Variation in Data

  • Shewhart Control Charts

  • References

  • Additional Reading