Chapter 25. Building a Bridge to the End User: How Industrial Designers Contribute to Product Development

  1. Dr. Kenneth B. Kahn Ph.D. Associate Professor cofounding director industrial engineer project engineer manufacturing engineer
  1. Mr. Joseph Juratovac program manager

Published Online: 15 NOV 2007

DOI: 10.1002/9780470172483.ch25

The PDMA Handbook of New Product Development, Second Edition

The PDMA Handbook of New Product Development, Second Edition

How to Cite

Juratovac, J. (2004) Building a Bridge to the End User: How Industrial Designers Contribute to Product Development, in The PDMA Handbook of New Product Development, Second Edition (ed K. B. Kahn), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470172483.ch25

Editor Information

  1. University of Tennessee, USA

Author Information

  1. Product Development Solutions group at Battelle Memorial Institute, USA

Publication History

  1. Published Online: 15 NOV 2007
  2. Published Print: 1 OCT 2004

ISBN Information

Print ISBN: 9780471485247

Online ISBN: 9780470172483

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Keywords:

  • “user-centric” mind-set;
  • building a bridge to end user;
  • user needs - collection and analysis;
  • understanding strategic brand positioning direction;
  • ergonomic focus for industrial designers

Summary

This chapter contains sections titled:

  • Introduction

  • Background and Motivation of Industrial Designers

  • Up-Front Involvement: Before Product Definition

  • Collect and Analyze User Needs: Walk a Mile in Their Shoes

  • Understanding Brand Essence, Promise and Positioning

  • Concept Generation and Development

  • Rapid Visualization

  • Industrial Design Through the Development Process

  • Industrial Design and Product Usability

  • Design Refinements for Manufacturing and Product Launch

  • Summary

  • References