Chapter 29. Using an Effective Metrics Program to Support Business Objectives

  1. Dr. Kenneth B. Kahn Ph.D. Associate Professor cofounding director industrial engineer project engineer manufacturing engineer
  1. Amy Chan BS senior analyst member

Published Online: 15 NOV 2007

DOI: 10.1002/9780470172483.ch29

The PDMA Handbook of New Product Development, Second Edition

The PDMA Handbook of New Product Development, Second Edition

How to Cite

Chan, A. (2004) Using an Effective Metrics Program to Support Business Objectives, in The PDMA Handbook of New Product Development, Second Edition (ed K. B. Kahn), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470172483.ch29

Editor Information

  1. University of Tennessee, USA

Author Information

  1. The Performance Measurement Group, LLC, USA

Publication History

  1. Published Online: 15 NOV 2007
  2. Published Print: 1 OCT 2004

ISBN Information

Print ISBN: 9780471485247

Online ISBN: 9780470172483

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Keywords:

  • supply chain and distribution;
  • monitoring performance levels;
  • effective metrics program and business objectives;
  • metrics program implementation

Summary

This chapter contains sections titled:

  • Importance of an Effective, Efficient Product Development Metrics Program

  • Key Challenges to Implementing a Successful Metrics Program

  • How to Implement a Metrics Program

  • Summary

  • References