21. Privacy, Confidentiality, and Respondent Burden as Factors in Telephone Survey Nonresponse

  1. James M. Lepkowski3,4,
  2. Clyde Tucker5,
  3. J. Michael Brick4,6,7,
  4. Edith D. de Leeuw8,
  5. Lilli Japec9,10,
  6. Paul J. Lavrakas11,
  7. Michael W. Link12 and
  8. Roberta L. Sangster5
  1. Eleanor Singer1 and
  2. Stanley Presser2

Published Online: 1 MAR 2007

DOI: 10.1002/9780470173404.ch21

Advances in Telephone Survey Methodology

Advances in Telephone Survey Methodology

How to Cite

Singer, E. and Presser, S. (2007) Privacy, Confidentiality, and Respondent Burden as Factors in Telephone Survey Nonresponse, in Advances in Telephone Survey Methodology (eds J. M. Lepkowski, C. Tucker, J. M. Brick, E. D. d. Leeuw, L. Japec, P. J. Lavrakas, M. W. Link and R. L. Sangster), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470173404.ch21

Editor Information

  1. 3

    Institute for Social Research, University of Michigan, Ann Arbor, MI, USA

  2. 4

    Joint Program in Survey Methodology, University of Maryland, USA

  3. 5

    Bureau of Labor Statistics, U.S. Department of Labor, Washington, DC, USA

  4. 6

    Westat, Rockville, MD, USA

  5. 7

    University of Michigan, Michigan, USA

  6. 8

    Department of Methodology and Statistics, Utrecht University, The Netherlands

  7. 9

    Department of Research and Development, University of Stockholm, Stockholm, Sweden

  8. 10

    Statistics Sweden, Sweden

  9. 11

    Nielsen Media Research, New York, NY, USA

  10. 12

    Centers for Disease Control and Prevention, Atlanta, GA, USA

Author Information

  1. 1

    Survey Research Center, Institute for Social Research, University of Michigan, USA

  2. 2

    Sociology Department and Joint Program in Survey Methodology, University of Maryland, USA

  1. We are grateful to Roger Tourangeau for very helpful comments on an earlier version of this chapter.

Publication History

  1. Published Online: 1 MAR 2007
  2. Published Print: 7 NOV 2007

ISBN Information

Print ISBN: 9780471745310

Online ISBN: 9780470173404

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Keywords:

  • leverage-salience theory;
  • U.S. attitude trend toward confidentiality;
  • respondent burden

Summary

This chapter contains sections titled:

  • Introduction

  • Changes in the Legal Landscape

  • Privacy and Confidentiality

  • Respondent Burden

  • Privacy, Confidentiality, Burden, and Nonresponse Bias

  • Conclusion