Chapter 15. An Introduction to Lean Thinking: Creating Value for Your Customers

  1. William M. Carty
  1. Bryan Epp

Published Online: 26 MAR 2008

DOI: 10.1002/9780470294734.ch15

Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 23, Issue 2

Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 23, Issue 2

How to Cite

Epp, B. (2002) An Introduction to Lean Thinking: Creating Value for Your Customers, in Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 23, Issue 2 (ed W. M. Carty), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470294734.ch15

Author Information

  1. Lean Institute of Canada

Publication History

  1. Published Online: 26 MAR 2008
  2. Published Print: 1 JAN 2002

ISBN Information

Print ISBN: 9780470375778

Online ISBN: 9780470294734

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Keywords:

  • customers;
  • lean thinking;
  • customer-defined value;
  • business excellence;
  • business processes