Chapter 9. Quality Assurance at an Alumina Calcination Facility: A Continuously Growing Task

  1. John B. Wachtman Jr.
  1. A. H. Wood

Published Online: 26 MAR 2008

DOI: 10.1002/9780470313107.ch9

Ceramic Manufacturing Council - Kilns and Firing: Ceramic Engineering and Science Proceedings, Volume 11, Issue 11/12

Ceramic Manufacturing Council - Kilns and Firing: Ceramic Engineering and Science Proceedings, Volume 11, Issue 11/12

How to Cite

Wood, A. H. (1990) Quality Assurance at an Alumina Calcination Facility: A Continuously Growing Task, in Ceramic Manufacturing Council - Kilns and Firing: Ceramic Engineering and Science Proceedings, Volume 11, Issue 11/12 (ed J. B. Wachtman), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470313107.ch9

Author Information

  1. Alcan Aluminum Ltd. Jonquiere, Quebec, Canada

Publication History

  1. Published Online: 26 MAR 2008
  2. Published Print: 1 JAN 1990

ISBN Information

Print ISBN: 9780470374962

Online ISBN: 9780470313107

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Keywords:

  • different people.;
  • guiding principle;
  • quality functwn;
  • environment is described;
  • customer satkfmtwn

Summary

Quality means different things to different people. A company needs a framework, a guiding principle, and a quality functwn. How a quality function should work in a given environment is described, with the end results being customer satisfaction and a top qualify product.