Chapter 55. Statistical Process Control in a Fine China Company

  1. John B. Wachtman Jr.
  1. Raymond Blease

Published Online: 26 MAR 2008

DOI: 10.1002/9780470313916.ch55

Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 13, Issue 1/2

Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 13, Issue 1/2

How to Cite

Blease, R. (1994) Statistical Process Control in a Fine China Company, in Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 13, Issue 1/2 (ed J. B. Wachtman), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470313916.ch55

Author Information

  1. Lenox China Pomona, NJ 08201

Publication History

  1. Published Online: 26 MAR 2008
  2. Published Print: 1 JAN 1994

ISBN Information

Print ISBN: 9780470375129

Online ISBN: 9780470313916

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Keywords:

  • statistical process control;
  • continuous improvement program;
  • dismal nightmare;
  • manufacture;
  • stand-alone solutions

Summary

Statistical process control (SPC) is one of many took utilized in a total quality management or continuous improvement program. Successful implementation is contingent upon many factors, including continued management support, effective and ongoing training, and most importantly, understanding of the process to be controlled. Numerous authors portray the implementation of SPC into a production facility in terms of a number of “easy” steps. These steps are presented as the pegect road map to success. Unfortunately, there are several impediments to success which are generally glossed over or treated as “obvious problems” which can turn a potential winner into a dismal nightmare. Within this framework, we will examine how the thickness of glaze application, which k one of several critical parameters in the manufacture of fine china, is controlled. Implementation problems, as well as some of the fringe benefits derived from the program, will be discussed.