Chapter 3. Advantages of Using an ISO 9000 Certified Supplier

  1. John B. Wachtman Jr
  1. Ronald G. Walton

Published Online: 26 MAR 2008

DOI: 10.1002/9780470314449.ch3

Proceedings of the 55th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 15, Issue 3

Proceedings of the 55th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 15, Issue 3

How to Cite

Walton, R. G. (1994) Advantages of Using an ISO 9000 Certified Supplier, in Proceedings of the 55th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 15, Issue 3 (ed J. B. Wachtman), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470314449.ch3

Author Information

  1. Ferro Corporation Cleveland, OH 44105

Publication History

  1. Published Online: 26 MAR 2008
  2. Published Print: 1 JAN 1994

ISBN Information

Print ISBN: 9780470375310

Online ISBN: 9780470314449

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Keywords:

  • chemical;
  • porcelain;
  • ceramic;
  • enamel;
  • customer

Summary

Gains realized by companies served by suppliers involved in ISO 9000 are reported. The documentation of the quality system is underlined. Commitment to quality is affirmed