Chapter 27. ISO 9000 Certification—Preparation and Expectations
- John B. Wachtman Jr
Published Online: 28 MAR 2008
Copyright © 1994 The American Ceramic Society and The Porcelain Enamel Institute, Inc.
Proceedings of the 56th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 15, Issue 6
How to Cite
McClure, B. (1994) ISO 9000 Certification—Preparation and Expectations, in Proceedings of the 56th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 15, Issue 6 (ed J. B. Wachtman), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470314579.ch27
- Published Online: 28 MAR 2008
- Published Print: 1 JAN 1994
Print ISBN: 9780470375228
Online ISBN: 9780470314579
- organizational chart;
The reasons for making the decision to pursue ISO certification are set forth. The steps taken in preparation for seeking certification are discussed. The many benefits to be derived are listed. The importance of top management commitment is underlined.