Chapter 27. ISO 9000 Certification—Preparation and Expectations

  1. John B. Wachtman Jr
  1. Bill McClure

Published Online: 28 MAR 2008

DOI: 10.1002/9780470314579.ch27

Proceedings of the 56th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 15, Issue 6

Proceedings of the 56th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 15, Issue 6

How to Cite

McClure, B. (1994) ISO 9000 Certification—Preparation and Expectations, in Proceedings of the 56th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 15, Issue 6 (ed J. B. Wachtman), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470314579.ch27

Author Information

  1. Maytag Cleveland Cooking Products Cleveland, TN 37320

Publication History

  1. Published Online: 28 MAR 2008
  2. Published Print: 1 JAN 1994

ISBN Information

Print ISBN: 9780470375228

Online ISBN: 9780470314579

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Keywords:

  • certification;
  • standardization;
  • traceability;
  • organizational chart;
  • implementation

Summary

The reasons for making the decision to pursue ISO certification are set forth. The steps taken in preparation for seeking certification are discussed. The many benefits to be derived are listed. The importance of top management commitment is underlined.