Chapter 43. The Quality Improvement Movement: An Overview

  1. John B. Wachtman Jr.
  1. Robert W. Sparks

Published Online: 28 MAR 2008

DOI: 10.1002/9780470314708.ch43

A Collection of Papers Presented at the 1994 Ceramic Manufacturers and Suppliers Worskhop: Ceramic Engineering and Science Proceedings, Volume 16, Issue 3

A Collection of Papers Presented at the 1994 Ceramic Manufacturers and Suppliers Worskhop: Ceramic Engineering and Science Proceedings, Volume 16, Issue 3

How to Cite

Sparks, R. W. (1995) The Quality Improvement Movement: An Overview, in A Collection of Papers Presented at the 1994 Ceramic Manufacturers and Suppliers Worskhop: Ceramic Engineering and Science Proceedings, Volume 16, Issue 3 (ed J. B. Wachtman), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470314708.ch43

Author Information

  1. Robert W. Sparks & Associates, Inc., Weaverville, NC

Publication History

  1. Published Online: 28 MAR 2008
  2. Published Print: 1 JAN 1995

ISBN Information

Print ISBN: 9780470375365

Online ISBN: 9780470314708

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Keywords:

  • philosophies;
  • quality improvement program;
  • quality reputation;
  • economic superpower;
  • scientific management principles

Summary

The quality improvement movement in the United States has gone through a number of different stages with both successes and failures. The key elements required for success and some of the basic philosophies and tools that can be employed to implement a successful quality improvement program are reviewed.