Chapter 10. Glass Containers and the Consumer

  1. William Smothers
  1. Michael D. Cromb

Published Online: 26 MAR 2008

DOI: 10.1002/9780470318744.ch10

Proceedings of the 42nd Conference on Glass Problems: Ceramic Engineering and Science Proceedings, Volume 3, Issue 3/4

Proceedings of the 42nd Conference on Glass Problems: Ceramic Engineering and Science Proceedings, Volume 3, Issue 3/4

How to Cite

Cromb, M. D. (1982) Glass Containers and the Consumer, in Proceedings of the 42nd Conference on Glass Problems: Ceramic Engineering and Science Proceedings, Volume 3, Issue 3/4 (ed W. Smothers), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470318744.ch10

Author Information

  1. Rockware International, Ltd. Suite 600, 400 Colony Square, Atlanta, Ga. 30361

Publication History

  1. Published Online: 26 MAR 2008
  2. Published Print: 1 JAN 1982

ISBN Information

Print ISBN: 9780470373941

Online ISBN: 9780470318744

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Keywords:

  • liability;
  • craftsman;
  • plaintiff;
  • barrel;
  • litigation

Summary

This chapter contains sections titled:

  • Introduction

  • Product Character

  • Product Integrity and Liability

  • Education and Awareness

  • New-Product Development

  • Establishment of Risk Criteria

  • Adequate Support for Warranties

  • Complaint and Claim Procedures

  • Records-Retention Schedule

  • Summary