Chapter 1. Process Management—More Profit from the Process

  1. William Smothers
  1. C. L. Bennett

Published Online: 26 MAR 2008

DOI: 10.1002/9780470320303.ch1

A Collection of Papers Presented at the 86th and 87th Annual Meetings and the 1984 and 1985 Fall Meetings of the Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 6, Issue 11/12

A Collection of Papers Presented at the 86th and 87th Annual Meetings and the 1984 and 1985 Fall Meetings of the Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 6, Issue 11/12

How to Cite

Bennett, C. L. (1985) Process Management—More Profit from the Process, in A Collection of Papers Presented at the 86th and 87th Annual Meetings and the 1984 and 1985 Fall Meetings of the Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 6, Issue 11/12 (ed W. Smothers), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470320303.ch1

Author Information

  1. Corning Glass Works Corning, NY 14831

Publication History

  1. Published Online: 26 MAR 2008
  2. Published Print: 1 JAN 1985

ISBN Information

Print ISBN: 9780470374405

Online ISBN: 9780470320303

SEARCH

Keywords:

  • coming glass works;
  • quality changes;
  • daily audits;
  • new employees;
  • automotive pollution control

Summary

Corning Glass Works initiated a program 10 yr ago to raise the productivity and predictability of its manufacturing processes. The Process Management System consists of documenting the process to establish the standard correct way to perform the operation, training the people to all do it that one best way, auditing the process daily by an independent observer to assure it is “on standard”, and changing the process only when data is available from designed experiments.