Chapter 4. How One Company Maintains Quality

  1. William Smothers
  1. Patricia Tway

Published Online: 26 MAR 2008

DOI: 10.1002/9780470320303.ch4

A Collection of Papers Presented at the 86th and 87th Annual Meetings and the 1984 and 1985 Fall Meetings of the Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 6, Issue 11/12

A Collection of Papers Presented at the 86th and 87th Annual Meetings and the 1984 and 1985 Fall Meetings of the Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 6, Issue 11/12

How to Cite

Tway, P. (1985) How One Company Maintains Quality, in A Collection of Papers Presented at the 86th and 87th Annual Meetings and the 1984 and 1985 Fall Meetings of the Materials & Equipment/Whitewares: Ceramic Engineering and Science Proceedings, Volume 6, Issue 11/12 (ed W. Smothers), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470320303.ch4

Author Information

  1. Woodmere China, Inc. P.O. Box 5305, New Castle, PA 16105

Publication History

  1. Published Online: 26 MAR 2008
  2. Published Print: 1 JAN 1985

ISBN Information

Print ISBN: 9780470374405

Online ISBN: 9780470320303

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Keywords:

  • quality control;
  • training;
  • record keeping;
  • ceramics

Summary

One company has successfully met that challenge by focusing on goals and implementation of goals through proper communication, proper training, good record keeping, and consistent follow through. This paper shows how the above procedures affect qualify.