Chapter 13. Using Statistical Process Controls for the Total Quality System

  1. William Smothers
  1. Ernie Rummler

Published Online: 26 MAR 2008

DOI: 10.1002/9780470320396.ch13

Proceedings of the 48th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 8, Issue 5/6

Proceedings of the 48th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 8, Issue 5/6

How to Cite

Rummler, E. (1987) Using Statistical Process Controls for the Total Quality System, in Proceedings of the 48th Porcelain Enamel Institute Technical Forum: Ceramic Engineering and Science Proceedings, Volume 8, Issue 5/6 (ed W. Smothers), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470320396.ch13

Author Information

  1. Armco Inc., Middletown Works 1801 Crawford St. Middletown, OH 45043

Publication History

  1. Published Online: 26 MAR 2008
  2. Published Print: 1 JAN 1987

ISBN Information

Print ISBN: 9780470374726

Online ISBN: 9780470320396

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Keywords:

  • customers;
  • numerous;
  • research;
  • publications;
  • development

Summary

An overview of a new, systematic approach to quality is presented. The system design is explained. Its use in production, with identifiable results, are reported.