Chapter 10. User-Relevant Software Reliability Benchmarking

  1. Karama Kanoun2 and
  2. Lisa Spainhower3
  1. Mario R. Garzia

Published Online: 7 JAN 2008

DOI: 10.1002/9780470370506.ch10

Dependability Benchmarking for Computer Systems

Dependability Benchmarking for Computer Systems

How to Cite

Garzia, M. R. (2008) User-Relevant Software Reliability Benchmarking, in Dependability Benchmarking for Computer Systems (eds K. Kanoun and L. Spainhower), John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470370506.ch10

Editor Information

  1. 2

    LAAS-CNRS, University of Toulouse, Toulouse, France

  2. 3

    IBM, Poughkeepsie, New York, USA

Author Information

  1. Microsoft Corporation, Redmond, Washington, USA

Publication History

  1. Published Online: 7 JAN 2008
  2. Published Print: 11 JUL 2008

ISBN Information

Print ISBN: 9780470230558

Online ISBN: 9780470370506

SEARCH

Keywords:

  • user-relevant software reliability benchmarking;
  • user attribute reliability benchmark development;
  • software service reliability attributes

Summary

This chapter contains sections titled:

  • Introduction

  • User Expectations for Reliable Software

  • Developing Reliability Benchmarks for User Attributes

  • Reliability Attributes for Software Services

  • User-Focused Software Reliability Benchmark Measures

  • Applying the Reliability Benchmarks

  • Summary and Future Work

  • References