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Group Dynamics Processes for Improved Decision Making

  1. Lawrence D. Phillips

Published Online: 15 SEP 2010

DOI: 10.1002/9780470400531.eorms0368

Wiley Encyclopedia of Operations Research and Management Science

Wiley Encyclopedia of Operations Research and Management Science

How to Cite

Phillips, L. D. 2010. Group Dynamics Processes for Improved Decision Making. Wiley Encyclopedia of Operations Research and Management Science. .

Author Information

  1. London School of Economics and Political Science, Department of Management, London, UK

Publication History

  1. Published Online: 15 SEP 2010

Abstract

This review of group dynamic processes covers those main features that are relevant for operations research (OR) practitioners who work with groups. The review brings together disparate literatures reporting experiences with groups, research from empirical studies, observational studies of on-going groups working under stress, and systems for improved decision making. Acquaintance with group dynamics can help OR practitioners to see and understand the life of the group, to provide insights about what goes on under the surface, and to better help their clients achieve their objectives.

Keywords:

  • group dynamics;
  • group processes;
  • group relations;
  • basic assumption behavior;
  • problem-solving;
  • leadership;
  • facilitation;
  • work groups;
  • decision making systems