Group Dynamics Processes for Improved Decision Making
Published Online: 15 SEP 2010
Copyright © 2010 John Wiley & Sons, Inc. All rights reserved.
Wiley Encyclopedia of Operations Research and Management Science
How to Cite
Phillips, L. D. 2010. Group Dynamics Processes for Improved Decision Making. Wiley Encyclopedia of Operations Research and Management Science. .
- Published Online: 15 SEP 2010
This review of group dynamic processes covers those main features that are relevant for operations research (OR) practitioners who work with groups. The review brings together disparate literatures reporting experiences with groups, research from empirical studies, observational studies of on-going groups working under stress, and systems for improved decision making. Acquaintance with group dynamics can help OR practitioners to see and understand the life of the group, to provide insights about what goes on under the surface, and to better help their clients achieve their objectives.
- group dynamics;
- group processes;
- group relations;
- basic assumption behavior;
- work groups;
- decision making systems