Standard Article

Queueing Disciplines

  1. Mor Harchol-Balter

Published Online: 15 FEB 2011

DOI: 10.1002/9780470400531.eorms0699

Wiley Encyclopedia of Operations Research and Management Science

Wiley Encyclopedia of Operations Research and Management Science

How to Cite

Harchol-Balter, M. 2011. Queueing Disciplines. Wiley Encyclopedia of Operations Research and Management Science. .

Author Information

  1. Carnegie Mellon University, Computer Science Department, Pittsburgh, Pennsylvania

Publication History

  1. Published Online: 15 FEB 2011

Abstract

This article introduces queueing disciplines, also known as scheduling policies, and describes their effect on the performance of computer systems, call centers, and other systems where queueing is involved.

Keywords:

  • queueing model;
  • scheduling policy;
  • FCFS;
  • PLCFS;
  • SFJ;
  • PSFJ