Quality Design, Control, and Improvement
Published Online: 19 JUL 2013
Copyright © 2010 John Wiley & Sons, Inc. All rights reserved.
Wiley Encyclopedia of Operations Research and Management Science
How to Cite
Mitra, A. 2013. Quality Design, Control, and Improvement. Wiley Encyclopedia of Operations Research and Management Science. 1–11.
- Published Online: 19 JUL 2013
A fundamental requirement for the successful operation of a manufacturing or service organization is the embracing of a culture of quality that is pervasive at all levels of the organization. In manufacturing, the phases associated with the making of a quality product start at the design phase. Incorporation of customer needs in product design is fundamental, as are issues associated with a feasible manufacturing process to make the designed product. Monitoring of the production process is dealt with in quality control while improvement of the product and process to meet customer needs is considered in the quality improvement phase, respectively.
- design of experiments;
- product quality;
- quality function deployment;
- design for manufacturability;
- system reliability