Chapter 2. Managing and Leading Enterprise Excellence

  1. Normand L. Frigon and
  2. Harry K. Jackson Jr.

Published Online: 10 NOV 2008

DOI: 10.1002/9780470432716.ch2

Enterprise Excellence: A Practical Guide to World-Class Competition

Enterprise Excellence: A Practical Guide to World-Class Competition

How to Cite

Frigon, N. L. and Jackson, H. K. (2008) Managing and Leading Enterprise Excellence, in Enterprise Excellence: A Practical Guide to World-Class Competition, John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470432716.ch2

Publication History

  1. Published Online: 10 NOV 2008
  2. Published Print: 10 NOV 2008

ISBN Information

Print ISBN: 9780470274736

Online ISBN: 9780470432716

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Keywords:

  • enterprise excellence - managing and leading;
  • positive mental attitude;
  • enterprise excellence and change;
  • lead people—managing things;
  • change - understanding and overcoming resistance

Summary

This chapter contains sections titled:

  • Management Systems

  • Leading Enterprise Excellence

  • Understanding and Overcoming Resistance to Change

  • Key Points