Chapter 2. Socio-Cognitive Model of Trust: Basic Ingredients

  1. Cristiano Castelfranchi and
  2. Rino Falcone

Published Online: 2 MAR 2010

DOI: 10.1002/9780470519851.ch2

Trust Theory: A Socio-Cognitive and Computational Model

Trust Theory: A Socio-Cognitive and Computational Model

How to Cite

Castelfranchi, C. and Falcone, R. (2010) Socio-Cognitive Model of Trust: Basic Ingredients, in Trust Theory: A Socio-Cognitive and Computational Model, John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470519851.ch2

Author Information

  1. Institute of Cognitive Sciences and Technologies (ISTC) of the Italian National Research Council (CNR), Italy

Publication History

  1. Published Online: 2 MAR 2010
  2. Published Print: 26 MAR 2010

Book Series:

  1. Wiley Series in Agent Technology

Book Series Editors:

  1. Michael Wooldridge

Series Editor Information

  1. University of Liverpool, UK

ISBN Information

Print ISBN: 9780470028759

Online ISBN: 9780470519851



  • socio-cognitive model of trust - basic ingredients;
  • trust meaning different things - systematically relating one with the other;
  • five-part relation and layered model;
  • trust as mental attitude - belief-based and goal-based model;
  • competence versus predictability;
  • ‘Expectations’ - not just ‘predictions,’ and not fully synonyms;
  • negative or passive or defensive trust;
  • weakening belief-base - implicit beliefs, acceptances and trust by-default;
  • relationships among reliance, counting on, delegation and trust;
  • trust and delegation


This chapter contains sections titled:

  • A Five-Part Relation and a Layered Model

  • Trust as Mental Attitude: a Belief-Based and Goal-Based Model

  • Expectations: Their Nature and Cognitive Anatomy

  • ‘No Danger’: Negative or Passive or Defensive Trust

  • Weakening the Belief-Base: Implicit Beliefs, Acceptances, and Trust by-Default

  • From Disposition to Action

  • Can we Decide to Trust?

  • Risk, Investment and Bet

  • Trust and Delegation

  • The Other Parts of the Relation: the Delegated Task and the Context

  • Genuine Social Trust: Trust and Adoption

  • Resuming the Model

  • References