Chapter 9. The Glue of Society

  1. Cristiano Castelfranchi and
  2. Rino Falcone

Published Online: 2 MAR 2010

DOI: 10.1002/9780470519851.ch9

Trust Theory: A Socio-Cognitive and Computational Model

Trust Theory: A Socio-Cognitive and Computational Model

How to Cite

Castelfranchi, C. and Falcone, R. (2010) The Glue of Society, in Trust Theory: A Socio-Cognitive and Computational Model, John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470519851.ch9

Author Information

  1. Institute of Cognitive Sciences and Technologies (ISTC) of the Italian National Research Council (CNR), Italy

Publication History

  1. Published Online: 2 MAR 2010
  2. Published Print: 26 MAR 2010

Book Series:

  1. Wiley Series in Agent Technology

Book Series Editors:

  1. Michael Wooldridge

Series Editor Information

  1. University of Liverpool, UK

ISBN Information

Print ISBN: 9780470028759

Online ISBN: 9780470519851



  • glue of society;
  • trust is ‘Glue of Society’;
  • substantial relationship between trust and social order;
  • rule-based, routine trust - it is routinized trust;
  • action of trust, acquiring social function of creating trust;
  • from micro to macro - web of trust;
  • promises, stronger than a simple declaration or knowledge of intention of another agent;
  • trust based on norms


This chapter contains sections titled:

  • Why Trust is the ‘Glue of Society’

  • Trust and Social Order

  • How the Action of Trust Acquires the Social Function of Creating Trust

  • From Micro to Macro: a Web of Trust

  • Trust and Contracts

  • Is Trust Based on Norms?

  • Trust: The Catalyst of Institutions

  • References