Chapter 4. How Managers and Officials Decide What Technology to Use

  1. James W. Cortada

Published Online: 17 MAR 2010

DOI: 10.1002/9780470643938.ch4

How Societies Embrace Information Technology: Lessons for Management and the Rest of Us

How Societies Embrace Information Technology: Lessons for Management and the Rest of Us

How to Cite

Cortada, J. W. (2010) How Managers and Officials Decide What Technology to Use, in How Societies Embrace Information Technology: Lessons for Management and the Rest of Us, John Wiley & Sons, Inc., Hoboken, NJ, USA. doi: 10.1002/9780470643938.ch4

Publication History

  1. Published Online: 17 MAR 2010
  2. Published Print: 15 NOV 2009

ISBN Information

Print ISBN: 9780470534984

Online ISBN: 9780470643938

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Keywords:

  • information technology;
  • technology use;
  • managerial practices;
  • decision making;
  • IT acquisitions

Summary

This chapter contains sections titled:

  • The Kinds of Decisions Made by Managers

  • Types of Justification

  • Managerial Practices

  • Some Possible Less Effective Practices

  • Special Role of Industries

  • Path Forward