Chapter 15. Coaching in Organizations

  1. Cary L. Cooper Professor Editor-in-Chief President Chair Fellow3,
  2. Dr. James Campbell Quick Professor Fellow4 and
  3. Marc J. Schabracq health psychologist consultant5
  1. Helen Williams1 and
  2. Stephen Palmer2

Published Online: 17 DEC 2009

DOI: 10.1002/9780470682357.ch15

International Handbook of Work and Health Psychology, Third Edition

International Handbook of Work and Health Psychology, Third Edition

How to Cite

Williams, H. and Palmer, S. (2009) Coaching in Organizations, in International Handbook of Work and Health Psychology, Third Edition (eds C. L. Cooper, J. C. Quick and M. J. Schabracq), Wiley-Blackwell, Oxford, UK. doi: 10.1002/9780470682357.ch15

Editor Information

  1. 3

    Lancaster University Management School, Lancaster University, Lancaster, LA1 4YW, UK

  2. 4

    Goolsby Leadership Academy, The University of Texas at Arlington, PO Box 19377, Arlington, TX 76019-0377, USA

  3. 5

    Human Factor Development, The Netherlands

Author Information

  1. 1

    SHL People Solutions, UK

  2. 2

    Centre for Stress Management, London, UK

Publication History

  1. Published Online: 17 DEC 2009
  2. Published Print: 11 DEC 2009

ISBN Information

Print ISBN: 9780470998069

Online ISBN: 9780470682357



  • coaching in organizations;
  • history of coaching in organizations;
  • purpose of coaching - skills acquisition and performance improvement;
  • coaching process;
  • positioning of coaching within organizations;
  • contracting with coaching client and line manager or sponsor;
  • GROW model of Graham Alexander in performance coaching context;
  • SMART objectives and written action plan;
  • assessment in coaching and executive coaching;
  • cognitive behavioural coaching methods


This chapter contains sections titled:

  • Introduction

  • The Purpose of Coaching in Organizations

  • The Coaching Process

  • Applications

  • Case Examples

  • Future of Coaching in Organizations

  • References