Chapter 4. Components of an Effective College Mental Health Service

  1. Jerald Kay MD Professor Chair3 and
  2. Victor Schwartz MD University Dean of Students4
  1. Gregory T. Eells PhD Associate Director Director1 and
  2. Robert A. Rando PhD Director Associate Professor2

Published Online: 6 APR 2010

DOI: 10.1002/9780470686836.ch4

Mental Health Care in the College Community

Mental Health Care in the College Community

How to Cite

Eells, G. T. and Rando, R. A. (2010) Components of an Effective College Mental Health Service, in Mental Health Care in the College Community (eds J. Kay and V. Schwartz), John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470686836.ch4

Editor Information

  1. 3

    Department of Psychiatry, Boonshoft School of Medicine, Wright State University, East Medical Plaza, 627 S. Edwin Moses Dr, Dayton, OH 45408, USA

  2. 4

    Yeshiva University, Associate Professor of Clinical Psychiatry and Behavioral Science, Albert Einstein College of Medicine, 500 W.185th St., New York, NY 10033, USA

Author Information

  1. 1

    Counseling & Psychological Services, Gannett Health Services, Cornell University, Ithaca, NY 14853-3101, USA

  2. 2

    Counseling and Wellness Services, School of Professional Psychology, Wright State University, 053K Student Union, 3640 Colonel Glenn Highway, Dayton, OH 45435, USA

Publication History

  1. Published Online: 6 APR 2010
  2. Published Print: 9 APR 2010

ISBN Information

Print ISBN: 9780470746189

Online ISBN: 9780470686836



  • components of effective college mental health service;
  • key administrative issues - location and layout of clinic, scheduling and recordkeeping, funding;
  • inclusion and involvement - promoting ownership and accountability;
  • distorted communication - decreasing likelihood of organizational viability and success;
  • counseling center design - including private reception area;
  • Titanium Schedule - counseling center management software system;
  • issue of funding for centers - highlighting incredible diversity


This chapter contains sections titled:

  • Introduction

  • Leadership philosophy and staff morale

  • Administrative issues

  • Clinical services

  • Working with outside community mental health resources

  • Conclusion

  • Appendix A: Triage form (Adapted from Cornell University)

  • References