Chapter 4. Computer-Mediated Communication, Collaboration and Groupware

  1. Mordechai (Muki) Haklay Senior Lecturer
  1. Mordechai (Muki) Haklay Senior Lecturer

Published Online: 31 MAY 2010

DOI: 10.1002/9780470689813.ch4

Interacting with Geospatial Technologies

Interacting with Geospatial Technologies

How to Cite

Haklay, M. (2010) Computer-Mediated Communication, Collaboration and Groupware, in Interacting with Geospatial Technologies (ed M. (. Haklay), John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470689813.ch4

Editor Information

  1. Department of Civil, Environmental & Geomatic Engineering, University College London, UK

Author Information

  1. Department of Civil, Environmental & Geomatic Engineering, University College London, UK

Publication History

  1. Published Online: 31 MAY 2010
  2. Published Print: 19 MAR 2010

ISBN Information

Print ISBN: 9780470998243

Online ISBN: 9780470689813

SEARCH

Keywords:

  • computer-mediated communication, collaboration and groupware;
  • personal foundations of interaction with geospatial technologies - human spatial cognition and cartographic representations;
  • Computer-Mediated Communication (CMC) - spatial and temporal aspects;
  • face-to-face discussion using map;
  • use of video or audio CMC, as part of synchronous distributed interaction;
  • video conversations - providing nonverbal cues;
  • success of Short Messaging Service (SMS) over voice messaging - application of mobile telephony;
  • Tuckman Model, group going through four stages of development - forming, storming, norming and performing;
  • Computer Supported Collaborative Work (CSCW) and software supporting group work (Groupware) - going beyond communication systems;
  • Spatial Decision Support Systems (SDSS) - differing from multi-user GIS by type of geographic problems

Summary

This chapter contains sections titled:

  • Computer-mediated communication

  • Social dynamics and group decision-making issues

  • Computer Supported Collaborative Work and Groupware (CSCW)

  • Principles of collaborative GIS

  • Summary

  • Further reading

  • Revision questions