Chapter 5. User-Centred Design

  1. Mordechai (Muki) Haklay Senior Lecturer
  1. Mordechai (Muki) Haklay Senior Lecturer2 and
  2. Annu-Maaria Nivala PhD specialist1

Published Online: 31 MAY 2010

DOI: 10.1002/9780470689813.ch5

Interacting with Geospatial Technologies

Interacting with Geospatial Technologies

How to Cite

Haklay, M. and Nivala, A.-M. (2010) User-Centred Design, in Interacting with Geospatial Technologies (ed M. (. Haklay), John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470689813.ch5

Editor Information

  1. Department of Civil, Environmental & Geomatic Engineering, University College London, UK

Author Information

  1. 1

    DIGIA Oyj, Finland

  2. 2

    Department of Civil, Environmental & Geomatic Engineering, University College London, UK

Publication History

  1. Published Online: 31 MAY 2010
  2. Published Print: 19 MAR 2010

ISBN Information

Print ISBN: 9780470998243

Online ISBN: 9780470689813



  • User-Centred Design (UCD) - framework for hardware and software development;
  • San Jose Police Department dispatching system (SJPD);
  • geospatial technology interaction;
  • user-centred system design - new perspectives on human-computer interaction;
  • UCD process integration - multi-disciplinary activity incorporating human factors knowledge and techniques;
  • Don Norman's The Design of Everyday Things (1990) and Ben Shneiderman's eight golden rules - understanding underlying design philosophy of UCD;
  • successful application design - understanding who users are and engaging them in design process;
  • user-centred design (UCD) cycle for geospatial technologies;
  • UCD in GiMoDig project - Geospatial Info-Mobility Service by Real-Time Data-Integration and Generalization (GiMoDig)


This chapter contains sections titled:

  • Background

  • Principles

  • Applying user-centred design in geospatial technologies

  • Participatory design

  • Summary

  • Further reading

  • Revision questions