Chapter 7. The Receptionist and the Nurse

  1. John Bower BVSc, MRCVS,
  2. John Gripper BSc, MRCVS,
  3. Peter Gripper BVetMed, MRCVS and
  4. Dixon Gunn BVM & S, MRCVS
  1. John Bower

Published Online: 25 FEB 2008

DOI: 10.1002/9780470690574.ch7

Veterinary Practice Management, Third Edition

Veterinary Practice Management, Third Edition

How to Cite

Bower, J., Gripper, J., Gripper, P. and Gunn, D. (2008) The Receptionist and the Nurse, in Veterinary Practice Management, Third Edition, Blackwell Science Ltd, Oxford, UK. doi: 10.1002/9780470690574.ch7

Publication History

  1. Published Online: 25 FEB 2008
  2. Published Print: 4 APR 2001

ISBN Information

Print ISBN: 9780632057450

Online ISBN: 9780470690574

SEARCH

Keywords:

  • receptionists;
  • telephone contacts;
  • clients;
  • old illness;
  • student veterinary nurse

Summary

This chapter contains section titled:

  • The Receptionist

  • The Nurse

  • Clinical Training of Veterinary Nurses

  • Summary

  • Glossary

  • Where to Get More Information