Chapter 11. Emotional Intelligence and Other Methods

Success in Work 80% Dependent on Emotional Intelligence?

  1. Mark Cook

Published Online: 30 JUN 2010

DOI: 10.1002/9780470742723.ch11

Personnel Selection: Adding Value Through People, Fifth Edition

Personnel Selection: Adding Value Through People, Fifth Edition

How to Cite

Cook, M. (2008) Emotional Intelligence and Other Methods, in Personnel Selection: Adding Value Through People, Fifth Edition, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9780470742723.ch11

Publication History

  1. Published Online: 30 JUN 2010
  2. Published Print: 22 OCT 2008

ISBN Information

Print ISBN: 9780470986455

Online ISBN: 9780470742723

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Keywords:

  • emotional intelligence and other methods;
  • emotional intelligence, education, work samples, self-assessments, physical tests and drug-use testing;
  • emotional intelligence (EI) and Goleman's (1995) book;
  • main EI test - Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT);
  • EI, closely related to team performance;
  • situational judgement (SJ) or tacit knowledge (TK);
  • construct and incremental validity;
  • trainability tests - assessing how well A's can learn a new skill;
  • In-tray or in-basket tests, management work sample in selection for management;
  • drug-use testing - who will be excluded how and why

Summary

This chapter contains sections titled:

  • Introduction

  • Emotional intelligence

  • Validity of EI measures

  • Education

  • Work sample tests

  • In - tray or in - basket tests

  • Self - assessments

  • Physical tests

  • Drug - use testing

  • Key points

  • Key references