Chapter 15. Conclusions

Calculating the Cost of Smugness

  1. Mark Cook

Published Online: 30 JUN 2010

DOI: 10.1002/9780470742723.ch15

Personnel Selection: Adding Value Through People, Fifth Edition

Personnel Selection: Adding Value Through People, Fifth Edition

How to Cite

Cook, M. (2008) Conclusions, in Personnel Selection: Adding Value Through People, Fifth Edition, Wiley-Blackwell, Oxford, UK. doi: 10.1002/9780470742723.ch15

Publication History

  1. Published Online: 30 JUN 2010
  2. Published Print: 22 OCT 2008

ISBN Information

Print ISBN: 9780470986455

Online ISBN: 9780470742723

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Keywords:

  • costs of selecting ineffective staff mounting - organizations lacking mechanism to arrest it;
  • selectors - seeing their tasks as avoiding mistakes and minimizing errors;
  • judging selection tests – being reliable, valid, fair and at acceptable cost;
  • fairness in legal sense;
  • 12 selection tests;
  • diversity–validity dilemma - Ployhart and Holtz, describing problems facing HR in USA;
  • acceptability to applicants - in times of full employment;
  • peer ratings - rarely used in selection;
  • biodata, structured interviews, MA tests and assessment centres;
  • incremental validity - gap in present knowledge and validity of combinations of tests

Summary

This chapter contains sections titled:

  • How to select

  • Incompetence + jealousy = ‘injelitance’?

  • The future of selection

  • Changes in the law

  • Factors that might limit legal controls on selection

  • Broader strategic issues