Chapter 2. Social Networks, Social Computing and Knowledge Management

  1. Paul Warren Theoretical Physics, MSc in Electronics Project Director,
  2. Dr John Davies chairman Fellow Chartered Engineer Group Technical Advisor and
  3. David Brown BSc in Mathematics, MSc in Economics Head systems engineer Sloan Fellowship
  1. Nicholas J. Kings1,
  2. Dr John Davies chairman Fellow Chartered Engineer Group Technical Advisor7,
  3. David Verrill2,
  4. Sinan Aral3,
  5. Erik Brynjolfsson4 and
  6. Marshall van Alstyne5,6

Published Online: 8 APR 2008

DOI: 10.1002/9780470758656.ch2

ICT Futures: Delivering Pervasive, Real-Time and Secure Services

ICT Futures: Delivering Pervasive, Real-Time and Secure Services

How to Cite

Kings, N. J., Davies, J., Verrill, D., Aral, S., Brynjolfsson, E. and van Alstyne, M. (2008) Social Networks, Social Computing and Knowledge Management, in ICT Futures: Delivering Pervasive, Real-Time and Secure Services (eds P. Warren, J. Davies and D. Brown), John Wiley & Sons, Ltd, Chichester, UK. doi: 10.1002/9780470758656.ch2

Editor Information

  1. BT, UK

Author Information

  1. 1

    BT, Adastral Park, Martlesham Health, Ipswich, Suffolk IP5 3RE, UK

  2. 2

    The MIT Center for Digital Business, 3 Cambridge Center, Cambridge, MA 02142, USA

  3. 3

    Department of Information, Operations & Management Sciences, NYU Stern School of Business, Kaufman Management Center, 14 West 4th Street, New York, NY, 10012, USA

  4. 4

    Center for Digital Business, MIT Sloan School, 50 Memorial Drive, Cambridge, MA 02142, USA

  5. 5

    MIT – Center for E-Business, 50 Memorial Drive, Cambridge, MA 02139-4307, USA

  6. 6

    Boston University, 595 Commonwealth Ave, Boston, MA 02215, USA

  7. 7

    BT, UK

Publication History

  1. Published Online: 8 APR 2008
  2. Published Print: 11 APR 2008

ISBN Information

Print ISBN: 9780470997703

Online ISBN: 9780470758656

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Keywords:

  • knowledge management and ICT systems;
  • social networks and communication flows;
  • information overload to multitasking;
  • ‘aggressive networking’ and ‘social butterfly’;
  • knowledge management applications;
  • lightweight social computing technologies and sharing;
  • content annotation and creation process;
  • organisational learning and shared activities

Summary

This chapter contains sections titled:

  • Introduction

  • Do Social Networks Matter?

  • Knowledge Management Applications

  • Future Research and Trends

  • References