Chapter 8. Client Value Systems

  1. John Kelly,
  2. Steven Male and
  3. Drummond Graham

Published Online: 4 FEB 2008

DOI: 10.1002/9780470773642.ch8

Value Management of Construction Projects

Value Management of Construction Projects

How to Cite

Kelly, J., Male, S. and Graham, D. (2004) Client Value Systems, in Value Management of Construction Projects, Blackwell Science Ltd, Oxford, UK. doi: 10.1002/9780470773642.ch8

Publication History

  1. Published Online: 4 FEB 2008
  2. Published Print: 17 FEB 2004

ISBN Information

Print ISBN: 9780632051434

Online ISBN: 9780470773642

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Keywords:

  • value system;
  • quality systems;
  • quality management;
  • commercial organisations;
  • quality assurance

Summary

This chapter contains section titled:

  • 8.1 Introduction

  • 8.2 Defining quality as part of value

  • 8.3 Quality systems

  • 8.4 Performance indicators

  • 8.5 A method for the discovery of the client's value system

  • 8.6 Conclusion

  • 8.7 References