Chapter 24. The Service Improvement Zone: Making a Difference

  1. Professor Tony Ghaye C.E.O.1,2

Published Online: 11 FEB 2008

DOI: 10.1002/9780470774694.ch24

Developing the Reflective Healthcare Team

Developing the Reflective Healthcare Team

How to Cite

Ghaye, T. (2005) The Service Improvement Zone: Making a Difference, in Developing the Reflective Healthcare Team, Blackwell Publishing Ltd, Oxford, UK. doi: 10.1002/9780470774694.ch24

Author Information

  1. 1

    The International Institute of Reflective Practice, UK

  2. 2

    Visiting Professor at University of Wales-NEWI and Luleå University of Technology, Sweden

Publication History

  1. Published Online: 11 FEB 2008
  2. Published Print: 20 DEC 2005

ISBN Information

Print ISBN: 9781405105910

Online ISBN: 9780470774694

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Keywords:

  • service improvement;
  • action mentality;
  • staff inertia;
  • practices of rlectioneflect-for-improvement;
  • practices of reflection

Summary

This chapter contains section titled:

  • A lived scenario: going somewhere or nowhere?